Terms of Service

The Service

Cardz.Mobi lets you create, manage, and share digital cards — including business cards, survey and feedback cards, vehicle showcase cards, and custom cards — together with related features such as QR codes, shareable links, microsites, and analytics. We may add, change, or remove features from time to time as the Service evolves.

Your Account

• You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account.
• You agree to provide accurate, complete registration information and to keep it up to date.
• You are responsible for safeguarding your login credentials and for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorised use.
• Accounts are for use by a single person or business. You may not sell, transfer, or share your account without our written consent.

Subscriptions & Payment

Access to the Service requires a paid subscription. All billing, renewal, cancellation, and refund terms are set out in our Billing, Payments & Refund Policy, which forms part of these Terms.

Your Content

You retain ownership of all content you add to the Service — names, photos, logos, contact details, survey questions, vehicle information, and anything else you put on a card (“Your Content”). By using the Service you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, and display Your Content solely as needed to operate and provide the Service.

• Cards are designed to be shared. Anyone with a card’s link or QR code can view the content you have published on it — publish only what you are comfortable making public.
• You are responsible for Your Content, including having the rights to use any images, trademarks, or personal information it contains.
• We may remove content that violates these Terms or applicable law, where reasonably possible giving you notice first.

Acceptable Use

You agree not to use the Service to:

• Break any applicable law or regulation, or infringe anyone’s rights.
• Impersonate any person or business, or misrepresent your affiliation with anyone.
• Publish content that is defamatory, fraudulent, obscene, hateful, or otherwise objectionable.
• Send spam or unsolicited communications, or harvest data about other users.
• Upload malware, probe or disrupt our systems, or attempt to access accounts or data that are not yours.
• Resell or white-label the Service without a written agreement with us.

Our Intellectual Property

The Service itself — including our software, design, templates, and the Cardz.Mobi name and branding — belongs to us and our licensors. These Terms give you a limited, non-exclusive, non-transferable right to use the Service for as long as your subscription is active. They do not transfer any ownership in the Service to you.

Availability & Changes

We work hard to keep the Service available, but we do not guarantee that it will be uninterrupted or error-free. We may suspend the Service temporarily for maintenance, updates, or circumstances beyond our reasonable control. If we discontinue the Service or a material part of it, the notice and refund provisions of our Billing, Payments & Refund Policy apply.

Suspension & Termination

You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your account if you materially breach these Terms, if required by law, if your use poses a risk to us, other users, or third parties, or if payment obligations remain outstanding as described in our Billing, Payments & Refund Policy. If you believe we have acted in error, contact [email protected] to appeal. On termination, your published cards stop being available; we retain and delete your data as described in our Privacy Policy.

Disclaimers & Liability

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, and we are not liable for indirect, incidental, or consequential damages, or for loss of profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us in the 12 (twelve) months before the claim arose.

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, or your statutory rights under the Consumer Protection Act 68 of 2008 where it applies to you.

Changes to These Terms

We may update these Terms from time to time. For material changes we will give you reasonable advance notice by email or in-app notification. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

Governing Law & Disputes

These Terms are governed by the laws of the Republic of South Africa. Any dispute you have with us should first be raised at [email protected] so we can try to resolve it directly. Unresolved disputes are subject to the jurisdiction of the South African courts.